Privacy Policy / Terms and Conditions

Turner Family Ventures, LLC DBA Texas Engineering Services

Effective Date: December 30, 2024

At Texas Engineering Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information in connection with our SMS text messaging services.

1. SMS Text Messaging Usage

At Texas Engineering Services, we do not utilize mass text messaging for marketing purposes, and our systems are not configured to support such activities. SMS text messaging is used exclusively to respond directly to individual client inquiries. If you receive a mass marketing text message claiming to be from Texas Engineering Services, please be advised that it is not authorized by us and may be fraudulent.

2. Message Frequency

Message frequency varies. Users will receive messages as needed based on their inquiries.

3. Information We Collect

When you opt into our SMS text messaging services, we may collect:
• Your mobile phone number.
• Details about the messages we send and receive, including the date, time, and content.
• Any additional information you voluntarily provide through SMS.

4. How We Use Your Information

We use the information collected to:

Respond to your inquiries or requests.
Improve our messaging services and customer experience.

We will not sell, share, or rent your mobile number to third parties for marketing purposes.

5. How We Use Your Information

We may disclose Personal Data and other information as follows:

Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. How to Opt Out

You may opt out of receiving SMS text messages at any time by replying with the word STOP to any message we send. After opting out, you will not receive further SMS text communications from us.

7. Message and Data Rates

Message and data rates may apply to SMS text messages, depending on your mobile carrier and service plan. Please contact your carrier for details about your messaging rates and plans.

8. Data Security

We implement industry-standard security measures to protect your information. However, no system is 100% secure, and we cannot guarantee the security of your data during transmission.

We commit not to transfer customer data to any external organizations except those directly involved in providing our messaging services, and we have strict policies to prevent unauthorized sharing of user data.

9. Third-Party Services

We may use third-party platforms to deliver SMS text messages. These services are required to comply with applicable privacy and security standards.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Help Guidance

Text "HELP" for assistance.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS text messaging services, please contact us at:

Texas Engineering Services
info@texeng.com
(682) 651-7568

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